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Key Factors To Your Business Success!
 
 
"Our commitment to you is to ensure the 4 key factors are fully integrated into your business
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Debbie Roberts

Overview

Debbie has over 20 yrs. experience in the business sector including Business Analysis, Project and Team Management, Systems Analysis and Design, including Internet marketing and web design. She has also created and facilitated various coaching and training programs. Debbie's ability to see the Big Picture, makes her a unique communicator. Her passion is breaking new ground in Human Development, promoting greater awareness of life's purpose.  Debbie brings a creative, upbeat and insightful approach to her client's needs.

Qualifications and Accomplishments:

  • Coached and trained several organizations and numerous individuals in customized training programs such as: effective communication skills, creativity, media interviews, organizational problem solving etc.

  • Successfully consulted several businesses in the development, re-design and upgrading of their IT systems. Responsible for training staff,
    clients, end users on several contracts.
  • Studied training programs in creativity, presentation skills, NLP coaching, communication skills specializing in structural and transactional analysis. Completed business coaching programs including "total quality management", customer service, time management, goal setting.
  • Due to the diversity of my career, working with several organizations, from many different perspectives; technical positions to motivating and training individuals and organizations, I have the ability to adapt to new environments and people with ease.

Professional Experience:

AIM CONSULTING AND COACHING LTD., Vancouver, BC (1999 - Present) Business Owner - Created a coaching and training business. Facilitated several businesses and individuals in several customized courses. Created an internet personal development course. Click here for more information

CANADA CUSTOMS AND REVENUE AGENCY, Ottawa, ON (2002 - 2004) Team Lead / Business and Systems Analyst - Headed a cleanup project resulting in the elimination of one system and several manual procedures, reducing fraudulent and erroneous procedures. Click here for more information

LOEWEN GROUP, Vancouver, BC (2001)
Team Lead / Trainer - Successfully led a team of business analysts and developers in a high profile project to redefine and develop numerous reports in a very aggressive timeline. Held training sessions for stakeholders, clients and users. Click here for more information

GROUP TELECOM, Vancouver, BC (2000 - 2001)
Business Analyst - Worked on transferring several businesses from their existing billing system to Group Telecom's billing system; included identifying gaps and providing customized solutions. Click here for more information

TELUS, Vancouver, BC (1997 - 1998)
Senior Systems Analyst - Worked on high profile project regarding local number portability in a aggressive timeframe; enabling Telus to remain competitive in a changing market. Click here for more information

CANADIAN FOREST PRODUCTS, Vancouver, BC (1996 - 1997)
Senior Systems Analyst - Upgraded applications within a wood products marketing system, worked on Year 2000 conversion project. Click here for more information

CUSTOMS AND EXCISE, Ottawa, ON (1989 - 1996)
Team Lead / Senior Systems Analyst - Led a technical team on several initiatives. Re-designed and re-engineered a corrupt system responsible for collecting revenues exceeding 8 billion dollars annually. Click here for more information

CANADIAN RED CROSS, Ottawa, ON (1988 - 1989)
Business Analyst / Programmer Analyst - Assisted in the installation of a new accounting system for the Canadian Red Cross. Click here for more information

DEPARTMENT OF COMMUNICATIONS, Ottawa, ON (1988)
Business Analyst / Programmer Analyst - Created the functional design of a new authorization code system to be used in the reduction of fraudulent calls made within the government telecommunications network. Click here for more information

NEWFOUNDLAND TELEPHONE, St. John's, NL (1986 - 1987)
Programmer Analyst - Designed and developed several programs on a in-house accounting project. Successful candidate in obtaining position involving over 100 participants. Click here for more information

ALGONQUIN COLLEGE, Ottawa, ON (1991)
Instructor - Designed and instructed students in a computer programming course. Click here for more information


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